The Bakery Website & Operations System

One standard of design. Three depths of system.

Every level is a fully custom, premium bakery website, never a template. The difference between Foundation, Operations, and Command is not whether your bakery gets a beautiful site. It is how much of the operation the system carries behind it.

See What We'd Build for Your Bakery Explore Our Work

Pricing is scoped per bakery and confirmed together before any work begins. No inflated quotes, no packages you do not need.

Compare the levels

What each level carries, and what it does not.

Each level lists what it leaves out and what it asks of you, so you can rule one out without booking a call.

Foundation

A custom digital home for an established bakery that has outgrown a template or basic website.

Best for: A bakery that primarily needs a premium, professionally structured website connected to the ordering tools it already uses.

What you bring: Your brand assets, menu and product information, and photography, plus a content review before launch. Expect a kickoff conversation and a small number of short review calls.

Where it leads: Move up to Operations when inquiries start arriving in more than one form and follow-up depends on someone remembering.

Build Your Foundation

Included

Fully custom bakery website design, no generic template
Mobile-first responsive experience
Brand-aligned art direction
Clear navigation and customer pathways
Menu presentation and product-category organization
Connection to your existing Square, Toast, Clover, or Shopify ordering
Visit, hours, location, and contact information done right
Basic inquiry experience
Foundational search optimization and technical metadata
Analytics installation and performance optimization
Accessibility fundamentals
Hosting, maintenance, and support structure

Not included at this level

Separate intake processes for custom cakes, weddings, catering, and corporate orders
An owner workspace for tracking and assigning requests
Automatic confirmations, internal notifications, and follow-up workflows
Operational reporting and conversion tracking

Operations

Recommended for established bakeries with multiple revenue streams.

A bakery website connected to the systems needed to manage multiple customer journeys.

Best for: A bakery receiving different types of inquiries, custom cakes, weddings, catering, events, corporate orders, or seasonal programs, and needing better organization, routing, follow-up, and visibility.

What you bring: Decisions about how each request type should be routed and who owns follow-up, plus one person named as the workspace owner. The intake questions are built around your answers, so this level asks more of you at the start and less of you afterward.

Where it leads: Move up to Command when locations, wholesale accounts, or recurring corporate volume need architecture of their own.

Explore Operations

Included

Everything in Foundation
Specialized custom cake inquiry process
Wedding and event inquiry process
Catering and corporate-order request processes
Seasonal preorder pathways
Requests structured by service type with conditional forms
File and inspiration-image uploads
Event dates, deadlines, budget, and serving-range collection
Automatic confirmations and internal notifications
Centralized owner or manager workspace
Organized inquiry records with status tracking
Assignment and follow-up visibility
Email follow-up workflows; SMS where appropriate and approved
Customer-review workflows
Content tools for featured products and seasonal updates
Operational reporting and conversion tracking
Ongoing improvements

Not included at this level

Multi-location or multi-brand architecture
Wholesale inquiry and account workflows
Custom integrations with outside systems
Team permissions and roles

Command

A deeply connected growth and operating system for sophisticated bakeries with complex services, locations, teams, or expansion plans.

Best for: A bakery with substantial custom work, multiple locations, wholesale programs, large event volume, recurring corporate business, or a need for custom infrastructure.

What you bring: A named operational owner on your side and access to the systems being connected. Command is built around how your bakery already runs, so it depends on real working sessions with the people who run it.

Where it leads: Command is the deepest level. It grows by adding custom modules to what you already have rather than by moving to another package.

Discuss Command

Included

Everything in Operations
Advanced workflow automation and custom operating logic
Multi-location architecture and multi-brand support
Wholesale inquiry and account workflows
Corporate-order and recurring-order systems
Advanced customer segmentation and lifecycle campaigns
Custom dashboards and advanced performance reporting
Team permissions and roles
Custom integrations
Advanced content and campaign systems with seasonal launch support
Priority strategy and optimization
Deeper Kamilion platform capabilities and future custom modules

Not included at this level

Replacing the payment processor or point of sale you already run
In-house staffing to operate the workflows day to day

Choosing a level

Not sure which depth fits your bakery?

Choose Foundation when the website itself is the gap: your bakery has outgrown a template and everyday ordering already works, but the site no longer reflects the business.

Choose Operations when the requests are the gap: custom cakes, weddings, catering, and corporate orders arriving through different channels, with follow-up living in someone's memory. Most established bakeries with multiple revenue streams start here.

Choose Command when the operation is the gap: multiple locations, wholesale programs, large event volume, recurring corporate business, or a need for custom infrastructure.

Pricing is scoped per bakery and confirmed together before any work begins. Tell us how your bakery sells and we will recommend the right level with no inflated quote.

Tell us how your bakery sells. We will recommend the level.

We partner with a limited number of established bakeries at one time so each project receives focused strategy, design, and implementation.

See What We'd Build for Your Bakery Explore Our Work

256-388-4641 info@forwardedgedigital.com